Ordering Pass

How do I order Citymapper Pass?

Pass is only available to London residents right now. Londoners can place an order in the latest version of the iOS or Android app by visiting the Pass tab from the homepage. Ordering is easy, requiring name, address and date of birth for regulatory anti-fraud purposes.

When will I receive my beautiful green card?

Your Pass will be with you within 5-8 working days after you've placed your order.

To confirm your order we run an identity check and process the first week's payment. Once this is done you will get an email confirmation and will see a shipping date in the app.

Is there a signup fee?

There is no signup fee.